Welcome to the website and services of Prasanna Healthy Lifestyle.
By accessing our clinic, website, or engaging with our services in person or online, you agree to the following terms and conditions. These terms are important to protect both you (our client) and us (the service provider), and ensure a transparent, respectful, and legally sound relationship.
1. Nature of Services
Prasanna Healthy Lifestyle provides natural wellness support through reflexology and lifestyle consultation. We do not practice medicine, nor do we offer emergency care, surgery, or allopathic treatments. Our therapies are complementary in nature and should not replace any medical advice or treatment from a qualified doctor.
2. Eligibility & Client Responsibility
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You must be 18 years or older or have a legal guardian present if underage.
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You must inform us of any existing health conditions, ongoing medication, or medical history that may influence your wellness journey.
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You are responsible for following the guidance provided as per your individual wellness plan. Results may vary depending on personal commitment and body response.
3. Disclaimer
All content on this website or provided during consultations is for educational and wellness support purposes only. We do not diagnose, treat, or cure diseases in the medical sense.
Before beginning any new health program, you are encouraged to consult your physician, especially if you have chronic or serious conditions such as cancer, epilepsy, heart disease, or are pregnant.
4. Privacy & Confidentiality
We value your privacy. All information shared with us — verbally, in writing, or through our online forms — will be treated with strict confidentiality. We will never sell or share your data with third-party vendors or marketers.
5. Appointments & Cancellations
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All appointments must be pre-booked.
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Appointments missed without 24-hour prior notice may not be rescheduled without additional fees.
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In case of emergencies or unavoidable delays, please inform us immediately.
6. Refund & Payment Policy
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All consultation and treatment payments are non-refundable unless explicitly stated.
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Package-based services must be used within the validity period mentioned.
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Payments can be made through cash, UPI, or online bank transfer.
7. Changes to Terms
Prasanna Healthy Lifestyle reserves the right to update or modify these terms at any time without prior notice. The updated version will be posted on this page.
8. Limitation of Liability
Prasanna Healthy Lifestyle and its staff shall not be held responsible for any adverse effects or dissatisfaction arising from the use or misuse of our services. The client is solely responsible for their choices and outcomes.
9. Intellectual Property
All materials shared via this website or during your wellness journey (PDFs, exercise charts, videos) remain the intellectual property of Prasanna Healthy Lifestyle and may not be copied, distributed, or reused without permission.
10. Governing Law
These Terms and Conditions are governed by the laws of India, and any disputes shall be subject to the jurisdiction of the courts located in Tripura.
If you do not agree with any of these terms, we kindly request that you refrain from using our services.